Car rental·Punta Cana, Dominican Republic·2023
HyA Rent a Car
A rental fleet turned into a bookable online store
A car rental company serving Punta Cana tourists needed travellers to browse the fleet, check availability and book online in their own language, before their plane even landed.
Visit the site
13+
vehicles online with live rates
100+
Google reviews showcased
3 yrs
of continuous maintenance
The challenge
- Every reservation was handled by hand over WhatsApp, one message at a time, which capped how many bookings the team could take.
- Most customers are international tourists arriving from Spain, the US and Europe, so a Spanish-only site lost bookings before the conversation started.
- Travellers wanted to compare vehicles, seats, luggage capacity and daily rates before committing, and none of that was visible anywhere.
- Trust matters enormously in car rental abroad: hidden fees are the industry reputation problem, and the site had to counter that head on.
What we did
- Built each vehicle as a WooCommerce product with its own page, photos, capacity, year and daily rate, so the fleet became a browsable catalogue.
- Added a booking flow with pickup and return location, dates, times and driver age, plus PayPal for international card payments.
- Made the whole site bilingual with TranslatePress so English-speaking travellers get a native experience, not a machine-translated one.
- Kept a WhatsApp quote path alongside checkout, because many travellers still want to talk to a person before paying.
- Structured the site around trust: transparent pricing, requirements and FAQ pages, and Google reviews surfaced on the homepage.
ServicesE-commerceBooking systemMultilingualMaintenance
Built withWordPressWooCommercePayPalTranslatePressFigma
